Terms & Conditions & Privacy Policy

GENERAL TERMS & PRIVACY POLICY

 

EUROPEAN CULTURAL BIRD SHOP  

 

If you order from us, you agree with these Terms and Conditions & Privacy Policy .

 

TERMS AND CONDITIONS

We do our best to keep the webshop up to date.

However, images and / or texts may differ.

 

Pick up of ordered items is also possible in our store.

 

Ordered items can not be returned, but if this is still the return costs at all times for the customer.

 

Delivery only with advance payment of the ordered items.

If something is out of stock or there is a delay, we will contact you.

 

All our packages are sent with PostNL with track & trace code.

 

A starting rate of € 6.20 applies to the Netherlands

For 1 package applies a maximum weight of products of 28kg.

If your order is heavier you will receive several packages.

 

We are a "GREEN" store, which is why we use the environment to save our orders for packaging as many as possible recycled or used materials such as boxes and filling materials.

 

After we have received your order and payment, the delivery time is

In the Netherlands 1 to 4 business days. Excluding delays caused by PostNL.

With Foreign shipments, delivery can be delayed.

 

We guarantee all our items.

 

With our dimmers a warranty period of 1 year applies. Defects during this period are repaired free of charge by the manufacturer, however, shipping costs must be reimbursed by the customer.

 

Adapters 12V are however excluded from warranty. The reason is that it can not be checked what happened during the connection and how much power was taken.

For other warranty cases the shipping costs of returning and sending the new article are always at the expense of the customer.

PRIVACY POLICY:

The European Culture Bird Shop respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest we will only use this information with your permission. The European Culture Bird Shop will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

The European Culture Bird Shop uses the collected data to provide its customers with the following services:

  • If you place an order, we need your name, e-mail address, delivery address and payment details to execute your order and to keep you informed of the progress.
  • To make shopping at the European Culture Bird Shop as pleasant as possible, we store with your consent your personal information and the details regarding your order and the use of our services. This allows us to personalize the website.
  • We use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this information, you can unsubscribe from our website.
  • If you place an order at the European Culture Bird Shop, we store your data on a Secure Server. You can enter a user name and password to include your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to enter them with every new order.
  • Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
  • If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our site conditions.
  • If you respond to an action or contest, we will ask your name, address and e-mail address. We use this information to carry out the action, to announce the prize winner (s), and to measure the response to our marketing campaigns.

The European Culture Bird Shop does not sell your data
The European Culture Bird Shop will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer. The European Culture Bird Shop uses cookies to recognize you on a subsequent visit. Cookies enable us to gather information about the use of our services and to improve and adapt these to the wishes of our visitors. Our cookies provide information concerning personal identification. You can set your browser so that you do not receive cookies while shopping at the European Culture Bird Shop.

If you have any questions about the Privacy Policy of the European Culture Bird Shop, please contact us. Our customer service will help you if you need information about your data or if you want to change it. In case change of our Privacy Policy is necessary, you will always find the most recent information on this page.

 

Copyright © 2018 D.Remmig